Shipping Policy

Last Updated: April 03, 2025

Welcome to Align Your Mind! This Shipping Policy explains how we handle order processing, delivery times, shipping costs, and more.

1. Order Processing Time

  • Orders are processed within [X] business days (excluding weekends and holidays).

  • If there are any delays due to high order volume or unforeseen circumstances, we will notify you via email.

  • Orders placed after [cut-off time, e.g., 3 PM GMT] will be processed the next business day.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

Shipping Method Estimated Delivery Time Cost
Standard Shipping [X-Y] business days £[X]
Express Shipping [X] business days £[X]
Free Shipping [X-Y] business days Available for orders over £[X]

Note: Delivery times may vary depending on your location and external factors beyond our control (e.g., carrier delays, customs processing).

3. Shipping Destinations

We currently ship to the following regions:
✅ United Kingdom (Standard & Express shipping available)
✅ Europe (Shipping fees and times vary)
✅ International Shipping (Limited availability; contact us for details)

If your country is not listed, please contact us before placing an order.

4. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.

  • You can track your order using the carrier’s website: [Insert Tracking Link].

  • If you do not receive a tracking update within [X] days, please contact our support team.

5. Lost, Stolen, or Damaged Packages

  • We are not responsible for lost or stolen packages once they have been marked as delivered.

  • If your order arrives damaged, please contact us within [X] days with photos of the package and item(s) to initiate a claim.

  • For lost shipments, we will assist you in filing a claim with the carrier.

6. Customs, Duties & Taxes (International Orders)

  • International orders may be subject to customs duties, import taxes, and clearance fees. These charges are the responsibility of the customer.

  • We are not liable for any delays caused by customs processing.

7. Address & Shipping Errors

  • Please ensure that your shipping address is correct before placing an order.

  • If an incorrect address is provided, we cannot guarantee redelivery, and additional fees may apply.

  • If an order is returned due to an incorrect or undeliverable address, we will contact you to arrange reshipment at your expense.

8. Shipping Policy Updates

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about shipping, feel free to contact us:

📧 Email: Info@alignyourmind.co.uk
📍 Address: Surrey Uk